Seminar Two: Getting more business from existing customers
Take IT on - home takeITon tv. Fight the credit crunch with IT Seminar Two: Getting more business from existing customersGetting more business from existing customers - Explores the benefits of Customer Relationship Management, and the practice of cross-selling and up-selling.
Downloads
- Additional information to accompany seminars: Download further information (pdf, 68kb)
- Fight the Credit Crunch with IT: Glossary of terms (pdf, 68kb)
- Fight the Credit Crunch Seminar: Presentation (pdf, 1.87mb)